Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. My girlfriend's dad has just bought her a new Dell Inspiron laptop with Windows XP and paid for a fifteen month subscription to McAfee Security Centre at the same time.
McAfee came preinstalled, but while she was downloading some software iTunes, Windows Live Messenger, etc. Now it has been reinstalled it seems to be asking for her to register and suggests it will only work for 30 days. There is some sort of option to login as an already registered user, but this just brings up a blank box. I've read after a quick search that you can login to the McAfee website and download the entire thing again from there, but you need an email address and password.
My girlfriend's dad doesn't remember having to enter any of that for McAfee when he bought the laptop so what details does he need to use? Would they be included in the paperwork somewhere? Is it that she never registered properly in the first place, before she uninstalled it? I'm having to help her over the phone and obviously don't have any of the details in front of me.
Any help would be much appreciated. All forum topics Previous Topic Next Topic. Replies 6. Go to Mcafee. Click on the download icon next to the product name. If it comes back and says you cant download log out and uninstall it from the mcafee utility in start program then log back into mcafee and click the download link it should go thru.
Did you try this link? Thanks for the answers. Does it use your Dell service tag or somehow identify your computer? As I say I don't think they already have a password for the McAfee site. Thanks again. See the private message I sent to you. After that, press the Power button.
A list of options will appear; select Safe Mode and try to run the McAfee application. To initiate the scan, you need to open the Command Prompt. The scanning process will take a few minutes. After that, close the Command Prompt and reboot your computer. Hopefully, now you will be able to open McAfee. Maybe you have installed any anti-malware or anti- spyware , along with McAfee.
These are the third-party applications that can damage the working procedure of McAfee. For Windows 8, 8. You will find the shortcut where the list of installed applications is present. Click to uninstall the third-party applications. The built-in security service centre regulates and manipulates the security protocols on the installed system software. Due to obvious reasons, the dedicated centre can get corrupted.
So, you need to format and then restore the Security Service Centre. Right-click and select Reset. The restore will only take place when you restart your computer. You have solved the issue with one of the above methods. On the other hand, you had to uninstall the security application. What if the security application fails to install on your system? First, try to download a new executable file from the McAfee website.
After that, check the wireless connection. Lastly, clear the DNS cache files. If all of these steps are ineffective, turn on the Safe Mode on your system and try the installation process.
So, run the security application and navigate to the General Settings and Alerts. Activate the Access Protection and tick mark on the check box. Apply the changes and reboot your system. Due to specific reasons, it seems that you have not updated the application for quite some time.
After fixing the issue via one of the above-mentioned methods, always try to update the virus definitions thrice a week.
0コメント